Customer Service, from Life in the USA: The Complete Guide for Immigrants and Americans

Life in the USA is a complete guide to American life for immigrants and Americans. All materials on this site Copyright © Elliot Essman 2007. All rights reserved.    Home    Back    Next

Life in the USA
Public Services II
Consumer Issues

Customer Service
Most good stores and mail order companies have customer service departments. If you have a legitimate problem with something you buy, you can politely complain. Don't get excited, and make sure you spell out the problem clearly. If you have trouble with a store after you have gone through this polite process, threaten to bring them to court, expose them to damaging publicity, or complain to the local consumer protection authorities. The public library will have resource information on how to do this.

Next Section: Dishonest Practices

Public Services II: Chapter Home

Life in the USA Home Page. Contains information on how to get in touch with me, since I welcome comments, corrections (of facts and typographical errors), and suggestions for new sections. You'll be able to access all 20 topic areas of this site.


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