Toll Free Telephone Service, from Life in the USA: The Complete Guide for Immigrants and Americans

Life in the USA is a complete guide to American life for immigrants and Americans. All materials on this site Copyright © Elliot Essman 2014. All rights reserved.    Home    Back    Next

Life in the USA
Public Services I
The Telephone

Toll Free Service
Toll free service is a convenient way of ordering products or getting information. Thousands of companies offer this service because it makes it easier for their customers to reach them. When you dial a telephone number with an area code like 800, 888, 877, or 866, the person or company you call pays the bill, not you. In most localities, you might have to dial a “1” before the “800”.

Don't confuse toll-free “800” service with “900” or other pay per call or pay per minute services. “800” service is also different from “collect” service, where you call someone through an operator and ask them to accept the charges for the call on a one-time basis--often at two or three times the usual cost.


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