Full Chapter Outline:
Restaurants
---Don't Forget to Tip
---Cellular Phone Use
---Fine Dining
---Sit Down Casual
---Coffee Shops
---Roadside Stops
---Franchised Fast Food
---Snackbars
---Cafeterias
---Convenience Eating
---Take Out and Delivery
---Ethnic Restaurants
Bars and Taverns
Hotels and Motels
---Many Types and Prices
---Hotels
---Motels
---Small Country Inns
---Resort Accomodations
---Campgrounds
Stores and Services
---Copy Shops
---Travel Bureaus
---Haircutting and Beauty Shops
---Cleaners and Laundries
---Video Rental
---Photo Developing
---Drug Stores
---Florists
---Hardware Stores
---Locksmiths
---Shoe Stores
---Stationary Stores
---Card and Gift Stores
Professional Services
Errand and Concierge Services
Consumer Issues
---Important in America
---Customer Service
---Dishonest Practices
---Telephone Solicitations
---Fraudulent Telemarketers
---Questionable Charity Callers
---Service Contracts
---Contests and Promotions
Public Toilets
Tipping