Directory Assistance, from Life in the USA: The Complete Guide for Immigrants and Americans

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Life in the USA
Public Services I
The Telephone

Directory Assistance
For local telephone directory information in the same area code, 411 is often, but not always, the number. Out of your area code, dial the area code (usually with a 1 before it), then 555-1212.

Directory assistance used to be free, but now most telephone companies charge a fee for it, sometimes substantial, based on the number of times a month you use the service. You might be allowed a certain number of free requests per month, depending on the telephone provider you use. When directory assistance is, in fact, free, this is often as part of a package of services that may well include unlimited domestic long distance calls.

With so much information being exchanged online now, often the best way to look up a telephone number without charge is to use an Internet search engine.


Next Section: Emergency Calls

Public Services I: Chapter Home

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